Copyright © 2018 Beng Shutter Doors International. All rights reserved.

 

EMERGENCY REPAIR

If you have a breakdown or malfunction you can call us in to repair or replace the faulty door, even if is a product by a third party.

We specialise in the repair of:

  • All types of roller shutter door

  • Fire rated / Fire insulated roller shutter door

  • Residential window shutter

  • Vehicle roller shutter

  • Garage door

  • Roller door

  • Lateral sliding roller shutter door

  • Sectional overhead door

  • High speed door

  • Folding door

  • Dock leveller

  • Sliding gate

  • Swing gate

  • And all other types of industrial door and gate

Our expert technician will give you honest, sound advice and provide you with multiple options, providing a fully comprehensive quote to help you make the right choice. We’ll work with you every step of the way to make sure we deliver a satisfactory solution.

 

We aim to get our technician to you within one working day from receipt of call. For example, if you call us in the morning we aim to have an technician with you in the afternoon. If you call us in the afternoon, we aim to have the technician with you the next day. However, if the breakdown or malfunction raises security or safety issues then we will send an engineer as soon as possible during or after office hours, the same day.

Our fleet of service vehicles are fully equipped to fix majority of the calls on the first go if no replacement parts are needed. If a full repair cannot be carried out, we will secure the door and carry out the repair to completion the following day in most cases.

PREVENTIVE MAINTENANCE

We offer both ad-hoc and periodic preventive maintenance contract for

  • All types of roller shutter door

  • Fire rated / Fire insulated roller shutter door

  • Residential window shutter

  • Vehicle roller shutter

  • Garage door

  • Roller door

  • Lateral sliding roller shutter door

  • Sectional overhead door

  • High speed door

  • Folding door

  • Dock leveller

  • Sliding gate

  • Swing gate

  • And all other types of industrial door and gate

Whatever sector you operate in, one thing remains constant; your premises have to be open on time and close safely and securely when you need them to. All doors, whether manual or automatic uses complex components which are subject to punishing wear and tear. And before you know, it turns into catastrophic operation failure that compromises business operation and safety of the user.

 

Our regular maintenance service provide a pro-active approach to prevent just that; by identify problems before they arise and helping you avoid costly repairs and extensive downtime.

The frequency of visits under a service agreement largely depends on the usage and condition of the door. We will carry out a site inspection prior, to fully understand your particular needs and requirement before providing you with a customised plan and quotation. Our maintenance service include a all-inclusive safety inspection and minor adjustments where necessary. Our customers can also expect priority response to any emergency call-out.

When you choose Beng Shutter, you are choosing a partner you can trust, with unrivalled industry experience enabling a first class customer experience through best industry practice standards. Working closely with our customers to understand each individual situation is imperative to our success.